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NDIS Laundry Service · Sydney

Laundry support for NDIS participants

Serene Wash Sydney provides reliable laundry pickup and delivery for NDIS self-managed and plan-managed participants across Sydney. We handle everything — you simply book, and we take care of the rest.

Book a Pickup NDIS Details

NDIS Support Category

Assistance with Daily Living

Plan-managed participants supported
Self-managed participants supported
Contactless pickup & delivery
Detailed invoices for NDIS claims
24–48 hour turnaround
No lock-in contracts
Why Choose Serene Wash Sydney

NDIS laundry made genuinely simple

We understand the importance of reliable, consistent support. Our laundry service is designed to make daily life easier — with zero stress for participants, carers, and support coordinators.

Door-to-Door Every Time

We collect from and deliver to your home or care facility. Participants never need to leave the house or arrange transport for laundry.

NDIS-Ready Invoicing

We provide detailed, NDIS-compliant invoices with the correct line item code for every service — making claiming or reimbursement straightforward.

Handled With Real Care

Every garment is treated carefully and with respect. We follow care label instructions and return laundry fresh, clean and neatly folded.

Reliable & On Schedule

Consistent pickup and delivery times you can count on. Routine matters — and we show up on time, every time.

Works With Carers & Coordinators

Happy to liaise with support coordinators, carers or family members. We make the coordination side as easy as possible for everyone involved.

Flexible, No Lock-In

Set up regular weekly service or book one-off when needed. No minimum commitment, no lock-in contracts — always on your terms.

What’s Included

Everything covered in one service

Our NDIS laundry service covers all everyday clothing and household linen needs — collected from your door and returned fresh within 24–48 hours.

Everyday clothing — shirts, pants, underwear, socks
Sheets, pillowcases and duvet covers
Towels, bath mats and face washers
Bed linen and personal bedding items
Book a Pickup

Eco wash running

Cycle 1 of 3

NDIS Invoice Code for Linen & Laundry Services

Claim your laundry support with confidence

Support Category: Assistance with Daily Living

Line Item Code: 01_021_0120_1_1 — Household Tasks: Linen & Laundry Services

Support Category

Assistance with Daily Living

Line Item Code

01_021_0120_1_1

Service Type

Household Tasks — Linen & Laundry

Plan-Managed Participants

If your NDIS plan is managed by a plan manager, we handle the billing process for you.

  • We send invoices directly to your plan manager for approval and payment
  • Invoices include the correct NDIS line item code and all required details
  • No upfront payment required from participants
  • We can liaise directly with your plan manager if needed
  • Straightforward, zero admin for you

Self-Managed Participants

If you self-manage your NDIS funds, we provide everything you need to claim reimbursement.

  • We provide a detailed NDIS-compliant invoice after every service
  • Invoice includes line item code 01_021_0120_1_1 for your claim
  • Use the invoice when submitting your claim through the NDIS myplace portal
  • We can provide itemised breakdowns on request
  • Simple to claim — we make the paperwork easy
Book Your NDIS Laundry Pickup Questions? Contact Us
How It Works

Four steps to fresh, clean laundry

The whole process is designed to be effortless for participants, carers and support coordinators alike.

1

Book Your Pickup

Choose a convenient time online, by phone, or via WhatsApp. Tell us your address and any preferences.

2

We Collect

We pick up from your door at the agreed time. Contactless collection is available — no need to be present.

3

We Wash & Fold

All laundry is professionally washed, dried and neatly folded with care and attention to every item.

4

Delivered Back Fresh

Returned to your door within 24–48 hours, clean and ready to put away. Invoice provided for NDIS claims.

Who We Support

Laundry assistance for everyday living

Our service is suitable for any NDIS participant who needs support with household laundry tasks as part of their daily living assistance.

People with Physical Disability

Participants with limited mobility or physical conditions who find laundry tasks difficult or unsafe to complete independently.

Participants with Intellectual Disability

Support for those who require assistance with household tasks as part of their daily living support in their NDIS plan.

Elderly Participants on NDIS Plans

Older Australians living with disability who need consistent household task support to remain independent at home.

Supported Independent Living (SIL)

Residents in SIL accommodation who require regular laundry support as part of their daily living assistance package.

NDIS Funding Categories Accepted

Assistance with Daily Living (ADL)

Covers support for household tasks, including laundry and linen services, as part of your core supports budget.

Line Item: 01_021_0120_1_1

Plan-Managed Funding

We invoice your plan manager directly. No out-of-pocket costs for the participant — we handle the paperwork.

Self-Managed Funding

We provide a fully itemised NDIS invoice after each service. Use it to claim reimbursement through the myplace portal.

Not sure if laundry support is covered in your plan? Contact us — we’re happy to help you understand your options.

FAQ

NDIS laundry questions answered

Have a question about NDIS funding, claiming, or how our service works? We’re here to help.

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Serving

Sydney wide
Sydney NSW  ·  Mon – Sat, 7am – 7pm

Is laundry a claimable NDIS support?+

Yes. Laundry and linen services are claimable under the Assistance with Daily Living support category using Line Item Code 01_021_0120_1_1 (Household Tasks — Linen & Laundry Services). If laundry assistance is included in your NDIS plan, our service may be fully funded.

What is the NDIS line item code for laundry services?+

The relevant NDIS line item code is 01_021_0120_1_1, under Support Category: Assistance with Daily Living. This covers Household Tasks, specifically Linen and Laundry Services. We include this code on all invoices.

How does billing work for plan-managed participants?+

For plan-managed participants, we send the invoice directly to your plan manager for approval and payment. You don't need to pay upfront or handle any paperwork — just book, and we'll take care of the rest.

How does billing work for self-managed participants?+

For self-managed participants, we provide a detailed NDIS-compliant invoice after each service. You can use this invoice to claim reimbursement directly through the NDIS myplace portal using line item code 01_021_0120_1_1.

Do I need to be home for pickup or delivery?+

No. Contactless pickup and delivery is available. You or your carer can leave the laundry in a safe spot — we'll collect and return without anyone needing to be present.

Can you liaise with my support coordinator or carer?+

Absolutely. We're happy to communicate with a support coordinator, carer, or family member on behalf of a participant. Just let us know who to contact when booking.

How quickly do you return laundry?+

We return all laundry within 24–48 hours of collection as standard. If you need a faster turnaround, please ask when booking and we'll do our best to accommodate.

NDIS Laundry Service Areas

Serving across Sydney Metro Areas

We provide NDIS laundry pickup and delivery across these Sydney suburbs. Not sure if we cover your area? Get in touch.

Newtown

NDIS laundry pickup & delivery

Marrickville

NDIS laundry pickup & delivery

Leichhardt

NDIS laundry pickup & delivery

Ashfield

NDIS laundry pickup & delivery

Bankstown

NDIS laundry pickup & delivery

Canterbury

NDIS laundry pickup & delivery

Strathfield

NDIS laundry pickup & delivery

Burwood

NDIS laundry pickup & delivery

Your suburb?

Check if we cover your area
Customer Stories

What our customers say about us

Real experiences from NDIS participants, carers, and families across Sydney wide Sydney.

5.0

5.0 out of 5  ·  47 verified reviews

"Serene Wash Sydney has genuinely changed my daily life. As an NDIS participant with limited mobility, doing laundry used to take so much out of me. Now everything is picked up from my door and returned perfectly folded — I don't have to think about it at all. The team is so respectful and the invoices are always ready for my plan manager straight away. I can't recommend this service highly enough to anyone in the NDIS community."
Patricia M.

Patricia M.

NDIS Participant · Plan-Managed · Ashfield

Verified customer
Patricia M.

Patricia M.

NDIS Participant · Ashfield

Verified

Serene Wash Sydney has genuinely changed my daily life. As an NDIS participant with limited mobility, doing laundry was exhausting. Now everything is picked up from my door and returned perfectly folded.

NDIS Plan-Managed

David L.

David L.

NDIS Participant · Newtown

Verified

The NDIS invoice process is so easy — the right line item code every time, I can claim through the portal in minutes. Laundry comes back spotless every single time.

NDIS Self-Managed

Sandra R.

Sandra R.

Support Coordinator · Marrickville

Verified

I recommend Serene Wash Sydney to all my participants. The team communicates clearly, arrives on time, and the NDIS invoicing is always correct.

Support Coordinator

Robert H.

Robert H.

Carer · Bankstown

Verified

My mum has an NDIS plan and physical limitations that make laundry impossible on her own. They do contactless drop-off so Mum doesn't even need to answer the door.

NDIS Carer-Arranged

Margaret L.

Margaret L.

NDIS Participant · Ashfield

Verified

Patient, respectful, so reliable. Six months using this service through my NDIS plan and not once late or wrong. They treat every load with real care.

NDIS Self-Managed

Jessica K.

Jessica K.

Working mum · Newtown

Verified

I use this service weekly and it's transformed my routine. Pickup Monday, everything back by Tuesday morning. As a mum of three working full time, this is genuinely invaluable.

Residential Weekly

47
Verified reviews
5.0
Average rating
100%
Would recommend
6+
Months avg. customer
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Book Your NDIS Laundry Service

Reliable laundry support, delivered to your door.

Book a pickup today — we'll handle the rest, with a detailed NDIS invoice included every time.

Book a Pickup Now Ask a Question

Plan-managed & self-managed  ·  No lock-in contracts  ·  24–48h turnaround

NDIS invoices provided
Line Item 01_021_0120_1_1
Contactless pickup available
Sydney wide