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A comfortable armchair by a window with a soft folded blanket over the arm and fresh linen on a side table

NDIS laundry support

Laundry support for NDIS participants

NDIS laundry made genuinely simple. We collect from your door, handle everything, and invoice with the correct line item — so the paperwork is not your problem.

24–48hr
Standard turnaround
From collection to return
Over 20
Suburbs collected
Across three daily collection routes
NDIS
Self & plan-managed
Invoiced as NDIS Linen Service – 01_021_0120_1_1
No
Lock-in contracts
Change anytime before pickup

Rated 5.0 from 9 Google reviews

NDIS invoice code for linen & laundry services

01_021_0120_1_1

NDIS Linen Service — under Assistance with Daily Living.

Two pairs of hands passing a folded stack of clean linen across a light table

What's included

Everything handled, door to door

  • Wash, dry and fold for everyday clothing and household items
  • Bedding, sheets, towels and linen
  • Ironing on request
  • Dry cleaning for garments that need specialist care
  • Contactless pickup and delivery to your door
  • Regular weekly or fortnightly schedules, or one-off bookings

How we care for your things

Handled with the same care you would give them

Care-label instructions followed on every load, delicates hand-washed, and everything returned folded and ready to put away.

A tied cotton laundry bag waiting for collection on the front doorstep of a Sydney home
Close detail of the folded edges of white and pale sage cotton linen
A glass jar of plant-based soap flakes beside folded white cotton and fresh eucalyptus leaves
A reusable fabric bag of clean folded laundry resting on the timber front step of a Sydney home

How billing works

Two ways to pay, both straightforward

Plan-managed participants

We send invoices directly to your plan manager for approval and payment. Invoices include the correct NDIS line item code and all required details.

No upfront payment required from you.

Self-managed participants

We provide a detailed NDIS-compliant invoice after every service, itemised as NDIS Linen Service – 01_021_0120_1_1.

Use the invoice to claim through the NDIS myplace portal.

NDIS laundry service areas

We collect across over 20 Sydney suburbs

Choose your suburb to see how collection works in your area.

Over 20 suburbs across three collection areas.

Customer stories

Trusted by Inner West families

Rated 5.0 from 9 Google reviews.

Really impressed with the whole experience. Booking online was simple, the instructions were clear, and they picked up and delivered within 48 hours. What stood out was the follow-up — thoughtful, reassuring, and made me feel like my laundry was in good hands. Exactly the kind of service you hope for but rarely get. Everything came back sorted and well-folded.
Adriana LawGoogle review · 1 month ago

This place exceeded my expectations. My clothes looked and smelled amazing, and everything was neatly organized. The staff were polite and helpful, and the whole process was smooth and stress-free. Great value for money and excellent results. The service was fast, efficient, and very dependable. It's such a relief to find a laundry service you can trust—definitely coming back again.
Durdana AminaGoogle review · 3 months ago

I recently used this laundry service and couldn't be happier with the experience. From start to finish, everything was handled with professionalism and care. My clothes came back perfectly clean, fresh, and neatly folded, with great attention to detail. Even delicate items were handled with care, which gave me a lot of confidence in their service. The turnaround time was also impressive, making it incredibly convenient for a busy schedule.
Sulaiman Ahmed ShaikGoogle review · 3 months ago

I had a really great experience with this laundry service and was genuinely impressed by the quality and professionalism. When I got my clothes back, everything was perfectly clean, fresh, and neatly folded. Even my delicate items were handled with care, which I really appreciated. It's clear they pay attention to detail and take pride in their work. The turnaround time was quick, which made it super convenient for my busy schedule.
Syeda Juveria YasmeenGoogle review · 3 months ago

Excellent and timely service, good attention to detail and all my clothes were cleaned thoroughly.
Tiffany ChanGoogle review · 3 months ago

Excellent service. Family run and personalised service.
Emilee ClarkGoogle review · 6 days ago

Read all reviews on Google →

FAQ

NDIS questions answered

Do you support NDIS participants?

Yes. We support both self-managed and plan-managed participants under Assistance with Daily Living, invoiced as NDIS Linen Service – 01_021_0120_1_1.

How does billing work for plan-managed participants?

We send invoices directly to your plan manager for approval and payment. Invoices include the correct NDIS line item code and all required details, and no upfront payment is required from participants.

How does billing work for self-managed participants?

We provide a detailed NDIS-compliant invoice after every service. The invoice includes the line item NDIS Linen Service – 01_021_0120_1_1 so you can submit your claim through the NDIS myplace portal.

Which NDIS funding category covers laundry?

Laundry and linen support sits under Assistance with Daily Living. The specific line item is NDIS Linen Service – 01_021_0120_1_1.

Serene WashSydney

Ready to arrange NDIS laundry support?

Call us or send a message and we'll set up a schedule that fits your plan — with invoicing handled correctly from the first pickup.